Website Support & Maintenance

Ensure the longevity and performance of your website with our maintenance and technical support service.

Support Policy

  • To get pre-engagement advice, you can contact us by phone or email


  • To get a response more quickly, we recommend calling us directly at +33 06 89 44 62 10


  • We respond to your requests within 24 to 48 hours. If additional time is needed, it means your request requires in-depth analysis for better handling.

  • Please note: support is reserved for clients with an active maintenance contract.


  • Support does not include:

    • Custom development and bespoke installation services

    • Support for third-party software and plugins not provided by Devoptus

Our Support Approach

Our support is guided by three core values
that ensure quality assistance at every stage of your projects.

  1. We analyze your requests with perspective and expertise to deliver lasting solutions, not superficial fixes


  2. We handle every request with commitment and responsiveness, because the success of your projects is our priority


  3. Personalized follow-up is provided from diagnosis to resolution, with clear communication at every step


  4. Our team works with tools accessible everywhere for uninterrupted support

Contact Us